Returns & Exchanges
We want you to be fully satisfied with your Oliver Spencer purchase, which is why we offer a 14-day return period from the date of receipt for all full-priced items. All products must be returned in their original, unworn condition with all designer tags still attached.
Return Process
- 1.Initiate Your Return
Log into our online returns portal using your order number and email address to select the items you wish to send back and receive a return authorization.
- 2.Pack Your Items
Carefully place your items back into their original packaging, ensuring all protective materials are included to prevent damage during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via the portal and securely affix it to the outside of your parcel, removing or covering any previous shipping marks.
- 4.Drop Off and Track
Take your package to the nearest authorized drop-off point and retain your receipt; once received at our warehouse, your refund will be processed within 5-7 business days.
